Frequently Asked Questions

Credits are used to generate AI videos. The cost depends on video length and quality. Credits never expire and carry over month after month.

Yes! Upgrade or downgrade your monthly plan at any time. Changes take effect immediately and billing is prorated.

Yes! Credits never expire and carry over indefinitely. Build up credits over time and use them whenever you need to create videos.

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal for secure payments.

Create stunning AI videos from text prompts or images. Choose from Standard quality for fast generation or Premium AI models for higher quality. Add voiceovers, customize aspect ratios, and export in HD.

Standard videos generate in minutes. Premium AI videos using Google Veo 3.1 take 5-15 minutes depending on complexity and queue.

Yes. You retain ownership of the content you create using FlameFeed. By using the service you grant us a license to process your content solely to provide the service, as described in our Terms and Conditions.

Click “Get Started” in the top right of any page and sign up with your email. Verify your address and you can start creating videos immediately with your free starter credits.

Yes. You can cancel your monthly plan from your account settings at any time. You will continue to have access to the service until the end of your current billing period, and any remaining credits will stay on your account.

FlameFeed runs on Amazon Web Services infrastructure with enterprise-grade security. Data is encrypted at rest and in transit, and we follow the practices outlined in our Privacy Policy, including GDPR-aligned controls for EEA users.

Yes. You can request deletion of your personal data at any time by emailing privacy@flamefeed.ai. We will remove your account and associated personal information in accordance with our Privacy Policy and applicable law.

Send us a note through the contact form on the Contact page or email support@flamefeed.ai. We respond within one business day, 9am–6pm ET.